Privacy Policy | ML Mobile Masonry

Introduction

ML Mobile Masonry respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect information that you provide directly to us when you request a quote, schedule a service, contact us, or otherwise interact with our business. This information may include:

Name and contact information (email address, phone number, mailing address)
Property address and details about the masonry work you need
Payment information when you purchase our services
Communications you send to us (emails, phone calls, text messages)
Any other information you choose to provide

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information helps us understand how visitors use our site and improve our services.

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our masonry services
Process your service requests and transactions
Send you confirmations, invoices, technical notices, and support messages
Respond to your comments, questions, and customer service requests
Communicate with you about services, promotions, and news we think may interest you
Monitor and analyze trends, usage, and activities in connection with our services
Detect, prevent, and address technical issues and fraudulent activity
Comply with legal obligations and protect our legal rights

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who perform services on our behalf (payment processors, scheduling software providers)
To comply with legal obligations, such as responding to subpoenas or court orders
To protect and defend our rights and property
With your consent or at your direction
In connection with a business transaction, such as a merger or sale of assets

Any service providers we work with are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

You have certain rights regarding your personal information, including:

The right to access and receive a copy of your personal information
The right to correct inaccurate or incomplete information
The right to request deletion of your personal information
The right to object to or restrict certain processing of your information
The right to opt out of marketing communications

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website with a revised date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

ML Mobile Masonry
308 S Bayou St, Mobile, AL 36603
Phone: (251) 481-6274
Email: support@mobilemasonryco.com